What are My Account ID and Account Name?

Every subscription is assigned a unique Account ID and Account Name. This article explains what they are, their significance, and how to easily retrieve them.

Account Name: Your Account Name serves as a user-friendly label for your account, making it easily recognizable within our application. It also appears in the self-registration links you share, helping users identify your organization at a glance.

Account ID: The Account ID acts as a unique digital fingerprint for your account, distinguishing your organization and ensuring precise identification within our system.

Why Are They Important?

1. Uniqueness: Both the Account Name and Account ID must be unique within our application to prevent confusion and ensure clarity.

2. Authentication: Our support team may request your Account ID to verify your identity as an admin. This enhances the security of your data and operations.

3. Clarity: A recognizable Account Name simplifies navigation and management, making it easier to locate your organization in the application.

Accessing Your Account Information

To find your Account ID and Account Name, follow these simple steps:

1. Log into the DNA Web App

2. Navigate to "Settings"

   

3. Locate "Account" section Inside the "Settings" menu, and under "Your Account," you will find your Account Name and Account ID are prominently displayed.

   

Understanding your Account ID and Account Name is crucial for effective management of your organization within our platform. They ensure uniqueness, security, and clarity, simplifying your experience and facilitating support when needed. The next time you require assistance or wish to make changes, having this information readily available will streamline the process.