Renewal Policy

The DNA Behavior renewal policies for all subscriptions


Annual Subscriptions – The package is due to renew, 12 months from the sign-up date.  

Clients will be notified 45, 30, and 15 days prior to the expiration date. 

Payments will be processed either via Stripe Invoice or the Credit Card on file. 

Monthly Subscriptions- The package is due to renew, 30 days from the sign-up date. 

Our system will automatically credit the monthly fee through the card provided by the client.

The standard renewal fee is in USD. 

If you have questions and need further assistance, you can Submit a Ticket by clicking the Submit a Ticket button which you can find in the upper right corner of the DNA Behavior App. (Please take a look at the screenshot below). Or you can email our support team at    


Applies to:  

All subscription holder 


Still Need Help?

Submit a ticket here