Refund Policy


We back our service with a “Client Engagement 90 Day Refund Guarantee. 

DNAB SAAS services have a 90-Day refundable guarantee applied to all the purchases of DNA Behavior products.  Certain exceptions below are not eligible for a refund. 

  1. Non-refundable services that have been delivered 
  2. Training, consulting and development services that have been delivered 

You can submit your refund request, or if you need further assistance, click the Submit a Ticket button which you can find in the upper right corner of the DNA Behavior App. (please see the screenshot below). Or you can email our support team at