To understand more about the Client Engagement 90-Day Refund Guarantee and how it works.
We back our service with a “Client Engagement 90-Day Refund Guarantee.
DNAB SAAS services have a 90-Day refundable guarantee applied to all purchases of DNA Behavior products. Certain exceptions below are not eligible for a refund.
- Non-refundable services that have been delivered
- Training, consulting and development services that have been delivered
You can submit your refund request, or if you need further assistance, click the Submit a Ticket button which you can find in the upper right corner of the DNA Behavior App. (please see the screenshot below). Or you can email our support team at firstname.lastname@example.org.