How to Upgrade or Downgrade your subscription?

Helpful steps on how to change your subscription plan

Details: 

DNA Behavior requires a one-year subscription. You have the option to get an annual or monthly subscription plan. Clients are allowed to upgrade or downgrade their subscription plan by following the steps below: 

Steps 

1. Log in to your DNA Behavior App and go to Settings. Go to the Subscription page.   

  2.   On the Subscription page, click Manage Subscription. 

3. On the Manage Subscription page, please click the Change Plan button. You will be directed to the page where you can Choose a New Plan. For Illustration purposes, kindly see the screenshots below. Changing subscription from "Demo" to "Individual". 

4. Choose your preferred Plan and click Preview Change to preview changes with the new plan.     

5. Hit “Confirm” to finalize the change. 

6. You will see a pop-up notification that you’ve successfully changed your subscription plan. 

Applies to:  
All subscription holder 

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