Cancellation Policy

Understanding the DNA Behavior cancellation policy and how to ask for assistance if you wish to cancel your subscription.


DNA Behavior requires a one-year subscription. You have the option to get an annual or monthly subscription plan. Clients can cancel their subscription 30- days upon notice by emailing 


You can send your cancellation request, or any questions if you need further assistance; you have two options 1. Submit a Ticket by clicking the Submit a Ticket button which you can find in the upper right corner of the DNA Behavior App. (Kindly see the screenshot below). 2. Or you can email our support team at

submit ticket button

Applies to:  

All subscription holders. 


Still Need Help?

Submit a ticket here